Guest Service Host
Valley Fair | Posted: April 4, 2025
Summary/Objective: The position of Guest Services Host is primarily to handle day-to-day safety and security of the property guests, tenants, employees and the physical facility and parking fields. This position includes communication mall tenants and customers, communicating with city officials, and reporting and record keeping for all major incidents.
Essential Functions:
Monitors the camera network.
General safety and security of the entire property and its human visitors.
Security of the facilities and equipment owned and operated by Valley Fair.
Assist in managing and working special events, working with event coordinator.
Monitoring fire panels and suppression systems.
Communication with police and law enforcement agencies for collaboration of property safety & security.
Incident reporting procedures and record keeping, including graffiti, crimes, property damage.
Tenant communication and interaction regarding safety, security and loss prevention.
Trespassing of individuals in severe violation of property codes of conduct.
Unleased site monitoring and reporting.
Access for vendors and repair technicians.
Radio communication procedures and training as well as equipment upkeep.
Opening and securing doors at open and close of mall hours.
Monitoring the site during overnight and closing hours.
Mobile patrols including vehicle or cart usage, safety and maintenance.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Pay Rate Type:
Hourly
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